Privacy Policy
This is the
Privacy Policy (“Policy”) of Phoenix
Electronics & Toys Co., Limited (“Phoenix” “we” “us” “our”). This
Policy applies to all personal data that you may provide to us and the personal
data we hold about you. By providing us with your personal data or by
accessing, using or viewing the applicable website or any of its services,
functions or contents (including transmitting, caching or storing of any such
personal data), you shall be deemed to have agreed to each and all the terms,
conditions, and notices in this Policy. If you do not agree, please cease use
of the relevant website(s) and/or service(s) and DO NOT provide any personal
data to us.
Security
Personal information
provided on the Web Site and online credit card transactions are transmitted
through a secure server using Secure Socket Layering (SSL), encryption
technology. When the letters “http” in the URL change to “https”, the “s”
indicates you are in a secure area employing SSL.
We are
committed to handling your personal information with high standards of
information security. We take appropriate physical, electronic and
administrative steps to maintain the security and accuracy of personally
identifiable information we collect, including limiting the number of people
who have physical access to our database servers, as well as employing
electronic security systems and password protections that guard against
unauthorized access. Our website uses encryption technology, such as Secure
Sockets Layer (SSL), to protect your personal information during data
transport. SSL encrypts ordering information such as your name, address and
credit card number. Our customer service center also operate over a private,
secure network. Please note that e-mail is not encrypted and is not considered
to be a secure means of transmitting credit card information.
However, we
cannot be held responsible for unauthorised or unintended use, access or
disclosure that is beyond our control.
To help us
achieve our goal of providing the highest quality products and services, we use
information from our interactions with you and other customers, as well as from
other parties. Because we respect your privacy, we have implemented procedures
to ensure that your personal information is handled in a safe, secure and
responsible manner.
To make sure
your personal information is secure, we communicate our privacy and security
guidelines to our employees and strictly enforce privacy safeguards within the
company.
We have
posted this privacy policy in order to explain our information collection
practices and the choices you have about the way information is collected and
used.
As we
continue to develop our Web site and take advantage of advances in technology
to improve the services we offer, this privacy policy likely will change.
We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.
The
information we collect
Generally,
you may browse the Web Site without providing any personally identifiable
information. However, we may ask you to provide personally identifiable
information at various times and places on this Web Site. In some cases, if you
choose not to provide us with the requested information, you may not be able to
access all of this Web Site or participate in all of its features.
What
personal information we collect
We receive
and store any personally identifiable information you enter on the Web Site,
whenever you shop with us online or information you give us in any other way.
For example, we may collect the following personally identifiable information:
your name, address, telephone number and e-mail address. If you use a credit or
debit card or pay by check, we will also include your account number.
When you
register with us as an online customer, we may ask for additional information.
From your
purchases and other interactions with us, we obtain information concerning the
specific products or services you purchase or use.
When you visit this Web Site, our web server automatically collect anonymous information such as log data and IP addresses. We may use the automatically collected information for a number of purposes, such as improving our site design, product assortments, customer service, and special promotions.
How we use
the information we collect
We use the
information we collect for various purposes, including:
To complete
your purchase transactions
To provide the
products and services you request
To ensure
your transactions on our websites are safe and secure;
To keep you
informed about the status of your orders
To identify
your product and service preferences, so we can notify you of new or additional
products, services, and promotions that might be of interest to you
To resolve
any problems or disputes you may encounter in relation to our products and
services.
To improve
our merchandise selections, customer service, and overall shopping experience
Service Providers
We also may
disclose information to outside companies that help us bring you the products
and services we offer. For example, we may work with an outside company to: (a)
manage a database of customer information; (b) assist us in distributing e-mails;
(c) assist us with direct marketing and data collection; (d) provide us storage
and analysis; (d) provide fraud prevention; and (e) other services designed to
assist us in maximizing our business potential. We require that these outside
companies agree to keep confidential all information we share with them and to
use the information only to perform their obligations in the agreements.
Business
Transactions
We may
transfer or share a copy of personal information about you in the event that
Phoenix or one of its properties, affiliates or subsidiaries, goes through a
business transition, such as a merger, being acquired by another company, or
selling a portion of its assets. You will be notified via email or prominent
notice on our web site prior to a change of ownership or control of your
personal information, if your personal information will be used contrary to
this policy. However, nothing in this Privacy Policy is intended to interfere
with the ability of Phoenix to transfer all or part of its business and/or
assets to an affiliate or independent third party at any time, for any purpose,
without any limitation whatsoever. We specifically reserves the right to
transfer or share a copy of personally identifiable information collected from
its websites to the buyer of that portion of its business relating to that
information.
Compliance
with Law
We may
provide access to information when legally required to do so, to cooperate with
police investigations or other legal proceedings, to protect against misuse or
unauthorized use of our Web Site, to limit our legal liability and protect our
rights or to protect the rights, property or safety of visitors of this Web
Site or the public.
Geo-Location
Services
Our website
and mobile or web-based applications may offer location-enabled services, such
as Google Maps. If you use those mobile or web-based applications, they may
receive information about your actual location (such as GPS signals sent by a
mobile device) or information that can be used to approximate a location. You
are always asked if the geo-location service can be activated and you can also
object to this geo-location service within the respective mobile or web-based
application.
Cookies and
How We use Them
Cookies: A
“cookie” is a small data file stored by your Web browser on your computer’s
hard drive. It allows us to recognize your computer (but not specifically who
is using it) upon entering our site by associating the identification numbers
in the cookie with other customer information you have provided us. That
customer information is stored on our secured database.
As is true
of most internet services, we gather some information automatically and store
it in log files. This information includes Internet Protocol (IP) addresses,
browser type and language, Internet service provider (ISP), referring and exit
websites and applications, operating system, date/time stamp, and clickstream
data
We use
cookies to keep track of what you have in your shopping cart and to remember
you when you return to the Web Site as well as to identify the pages you click
on during your visit to our site and the name of the Web site you visited
immediately before clicking to rivierapaddlesurf.com. We use this information
to improve our site design, product assortments, customer service, and special
promotions. You can, of course, disable cookies on your computer by indicating
this in the preferences or options menus in your browser. However, it is
possible that some parts of our Web Site will not operate correctly if you
disable cookies.
We may
contract with third parties who may use cookies and collect information on our
behalf or provide services such as credit card processing, shipping,
promotional services or data management. We call them our Customer Care
Partners. These third parties are prohibited by our contract with them from
sharing that information with anyone other than us or our other Customer Care
Partners. However, we respect your right to choose whether to be included in such
services. If you would like to opt out of these services, please call our
customer service department.
Children’s
Privacy
Protecting
children’s privacy is important to us. Our Web Site is a general audience site.
We do not collect or maintain information from those we actually know are under
13, and no part of our Web Site is targeted to attract anyone under 13. We also
do not send email correspondence to anyone who tells us that they are under the
age of 13 without their parent’s consent.
Children
under the age of 13 should always ask their parents or guardians for permission
before providing any personal information to anyone online. We urge parents and
guardians to participate in their children’s online activities and use parental
control or other web filtering technology to supervise children’s access to the
web.
If we learn
that we have collected the personal information of a child under 13, or
equivalent minimum age depending on jurisdiction, outside the above
circumstances we will take steps to delete the information as soon as possible.
Links to
other sites
While
visiting this website, you may link to Web sites operated by our business
partners or other third parties. This does not mean that we endorse these Web
sites. We do not make any representations or warranties about any Web site you
may access through this Web site. They are independent from us, and we have no
control over, or responsibility for, their information or activities.
In addition,
our privacy practices may differ from those of these other sites. If you
provide personal information at one of those sites, you are subject to the
privacy policy of the operator of that site, not the our privacy policy. Make
sure you understand any Web site’s privacy policies before providing personal
information.
Online
Account Registration
To make
online shopping faster and easier, you may register with this website. As a
registered customer, you only have to enter your shipping addresses and billing
information once; they will be securely stored with us for your future use.
Using your name and a password of your choice, you may access your account
online at any time to add, delete, or change information.
If you are
using a public computer, we strongly encourage you to LOG OUT at the conclusion
of your session. Your information will still be stored with us but it will not
be accessible to anyone else from that computer.
Privacy
Questions
If you have
any questions about the processing of your personal data or about our Policy,
if you do not accept the amended Policy, if you wish to withdraw any consent
you have given us at any time, or if you wish to update or have access to your
personal data, you are welcome to contact us at [email protected].
Changes to
this Policy
We may amend
this Policy from time to time. The amended Policy will be publicized on our
website.
DISCLAIMER
TO THE
MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE IN ANY EVENT FOR ANY
SPECIAL, EXEMPLARY, PUNITIVE, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF
ANY KIND OR FOR ANY LOSS OF REPUTATION OR GOODWILL, WHETHER BASED IN CONTRACT,
TORT (INCLUDING NEGLIGENCE), EQUITY, STRICT LIABILITY, STATUTE OR OTHERWISE,
SUFFERED AS A RESULT OF UNAUTHORISED OR UNINTENDED USE, ACCESS OR DISCLOSURE OF
YOUR PERSONAL DATA.
Governing
Law
This Policy
is governed by the laws of HKSAR. You agree to submit to the exclusive
jurisdiction of the Courts of HKSAR in any dispute relating to this Policy